Order Fulfilment with Token

Omni-channel merchandise sales have never been easier

You want to sell more merch, fans want a hassle-free way to collect it at the event. Luckily, there’s a Token solution that lets you do both without replacing your current e-commerce or ticketing platform. Meet the simplest way to get merchandise that’s sold online into the hands of fans at the event.

Large conventions

Streamline online purchase pickups from multiple vendors at large events

Camping festivals

A quick and effective way to distribute tents and camping gear

Staff entitlements

Have your entire team equipped and ready to go at launch



1. Fans purchase merchandise online through any major e-commerce or ticketing platform (Shopify, Magento, …), before or during the expo.

2. All purchases are instantly linked to their ticket for seamless onsite collection.

3. Fans receive the merchandise they purchased at the designated pickup points by tapping their RFID wristband or badge – no credit card or ID required!

Optional: print out signable receipts on the spot for proof of delivery.

What’s in it for you?
  • Use your favourite e-commerce and ticketing platforms while ensuring seamless onsite pickups. Feel free to mix and match!
  • Better fan experience means more merchandise sales at your next event
  • Separate product pickups from access control – no need to manage a dozen ticket types or complicate things for vendors
What’s in it for your fans?
  • Can purchase additional merch at any time with their existing ticket and wristband
  • Pick up the products instantly at the event without lines, hassle and arguments
  • Easy to collect merchandise that was pre-purchased from multiple vendors
  • No fumbling with credit cards, paper tickets or ID cards.

Ready to get started?

Find out how Token’s order fulfilment solutions can make your events better.